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License key assistance: Contact Claris support for further assistance with your license key issues. Software Activation, what you need to know!: Information and troubleshooting for internet Activation of older versions of FileMaker products. Licensing frequently asked questions: Background information and troubleshooting for FileMaker license keys.
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If you encounter any issues with your license key, such as invalid or incorrect license key, missing or damaged license key, or activation problems, you can refer to these resources for help: You can now create and manage custom apps for your business needs. Launch FileMaker Pro 12 from your Start menu (Windows) or Applications folder (Mac).Ĭongratulations! You have successfully installed FileMaker Pro 12 on your computer. When the installation is complete, click Finish to exit the installer. When prompted, enter your 35-digit license key and your Organization Name or Customer Name exactly as they appear on the Certificate or email.Ĭlick Next to continue with the installation. To install FileMaker Pro 12 on your Windows or Mac computer, follow these steps:ĭownload the installer file from the Electronic Software Download page or insert the installation disc into your computer.ĭouble-click the installer file to start the installation process.įollow the on-screen instructions to accept the license agreement and choose a destination folder for the application. Installation will fail if the entered Organization Name or Customer Name is not as it appears on the License Certificate or Order Confirmation. In addition, FileMaker Pro and Bento License Keys purchased to convert Trial Installations to a single licensed copy also requires either the Organization Name (if provided during the purchase process), or the Customer Name associated with the purchase. Note that the Organization Name must be entered EXACTLY as it appears on the Certificate or email. The Assisted Install file is located inside the FileMaker Pro (for User Connections) installer. fmp12 format.Your license key may be found in the following locations below:įor boxed product: Your license key is on the card located inside your boxed product.įor electronic software download and volume licensing: Your license key is on the Electronic Software Download page or in your order confirmation email.įor FileMaker upgrade assistant: Your license key is in your order confirmation email.įor FileMaker Pro (for User Connections): Your license key is located in the Assisted Install file. To use files created with versions earlier than 12, you'll need to convert them to the. Opening files from previous versionsįiles created by any version of FileMaker Pro since version 12 are in the FileMaker Pro 12 file format and have the filename extension. When you install FileMaker Pro with an upgrade license, if a previous version isn't installed, you are asked to provide the license for the previous version of the product. If you purchased FileMaker Pro as a single-license upgrade and choose to uninstall the previous version before upgrading to the latest version, make sure you have the license for the previous version. If you plan to use only the latest version, uninstall the previous version. Keep the following in mind: This guide uses FileMaker Pro to refer to both products, unless describing specific FileMaker Pro Advanced features. Move plug-ins, dictionary information, and your preferences to the new version of FileMaker Pro. This Installation and New Features Guide tells you how to install FileMaker Pro 15 or FileMaker Pro 15 Advanced on your Windows or Mac computer and introduces new features in the software. Install the upgrade using your license certificate file. If you are upgrading FileMaker Pro from a previous major version of FileMaker Pro (for example, from version 19 to 2023), upgrade to the new version before uninstalling the previous version. Upgrading FileMaker Pro from a previous version